We’ve all been there. It doesn’t matter if you’re using dial up or some form of broadband. At one time or another, you’ve had trouble getting on the internet, or the experience was so slow or inconsistent that you were pulling out your hair (I have none left, and now you know the cause).
Diane’s been having a terrible time seeing her website, which is hosted at GoDaddy, from her Roadrunner account, due to a terrible time with DNS. It seems that RR is blocking GoDaddy access (or, in my opinion, too lazy to update DNS caches).
Macbros is having a hard time with page loads. Loading his site, especially, has been slow or incomplete, and the tech support that Rogers provides is abysmal. The CSR’s role is to receive a call and dispatch it on a low minute average. The last time I did tech support, we were supposed to average 400 seconds per call. Most customers were (and still are) newbies to the internet. They get 6-1/2 minutes.
I’ve been experiencing similar problems, from time to time. I moved this site to a new server and I wasn’t able to see it at its new location for 3 days, because Rogers has piss poor DNS propagation. Many of my fellow Rogers victims use other services to see the rest of the net, and I’ve been tempted as well. I’ve also had a bit of trouble with pages loading today, as well. My suspicion is that with the new installations of Rogers Home Phone (DTS phone, not VoIP ), they want to ensure that there’s enough upstream to accommodate the the phone network, to prevent signal degradation. I don’t know why, though, as the only problems I’ve had have been chatting with people using Rogers own cell phones. Everyone else can hear me better. Besides, as the tech confirmed (what I thought already), is that the phone is using a different frequency spectrum, so there’s no conflict with the internet signals, for example.
I’ve been developing a habit of saying something to summarize things lately. My new phrase seems to fit here, too. Its all crap!
you can use the phrase too…I’m not the copyright holder of it (dig at Apple and stupidity)